WE ARE COMMITTED
Heroic Customer Service
As a remanufacturing service center, SERVICE is at the center of all we do. Our bend-over-backwards work ethic, flexibility to scale with your business needs, and highly knowledgeable staff are all part of our commitment to heroic customer service. We are here to serve our customers the right way, and it is our number one core value.
At AER, each person from the shop floor to the executive suite is part of our team, because they are great at what they do. Beyond the hard skills to get the job done, work ethic is a huge part of what makes our employees successful. We weave that work ethic into every interaction with every customer, and we are never okay with sub-standard conversations, timelines or products.
A friendly customer service team member with a great work ethic is essential. Even better is someone who has the expertise to walk you through a solution you may not even have thought about. Our customer service representatives, project managers, technicians and engineers all have the expertise to help you beyond just order taking.